

JOB TITLE: Service Coordinator
LOCATION: Knox & Loudon Counties
PROGRAM: Affordable Housing
POSITION SUMMARY: Works with residents in apartment complexes and site staff to locate resources in the community and refer residents to supportive services.
DUTIES AND RESPONSIBILITIES / ESSENTIAL JOB FUNCTIONS:
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Assists residents to determine needs and supportive services.
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Assists residents with coordinating transportation, meals, and homemaker services.
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Researches services available in the community and educates residents on services available.
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Works with local service providers to determine available services in the community and makes referrals.
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Prepares and maintains confidential and secure client files, to include intake forms, referrals, case management plans, and notes.
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Maintains records of program activities with residents for reporting, including data regarding types of services arranged for and received by residents.
ROLE QUALIFICATIONS:
Education Requirements:
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Bachelor’s degree in Social Work, Psychology, or related field required.
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Associate degree with significant experience may qualify.
Experience Requirements:
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Two years’ previous work experience with social service delivery with senior citizens and/or people with disabilities.
Other Knowledge, Skills, and Abilities:
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Computer literacy, including strong word processing, spreadsheet, and internet skills.
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Thorough knowledge of regulations, policies, and procedures which apply to the complexes.
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Good oral and written communication skills with strong administrative skills.
Hours and Benefits: Part-time; Non-Exempt.
To Apply: Send resume to: DCEA Human Resources, Attn: Service Coordinator, P.O. Box 1218, Morristown, TN 37816, or email to awhite@douglascherokee.org.
Cutoff to Apply: