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JOB TITLE:  Service Coordinator


LOCATION: Knox & Loudon Counties


PROGRAM: Affordable Housing


POSITION SUMMARY:  Works with residents in apartment complexes and site staff to locate resources in the community and refer residents to supportive services.


  • Assists residents to determine needs and supportive services.

  • Assists residents with coordinating transportation, meals, and homemaker services.

  • Researches services available in the community and educates residents on services available.

  • Works with local service providers to determine available services in the community and makes referrals.

  • Prepares and maintains confidential and secure client files, to include intake forms, referrals, case management plans, and notes.

  • Maintains records of program activities with residents for reporting, including data regarding types of services arranged for and received by residents.


 Education Requirements:  

  • Bachelor’s degree in Social Work, Psychology, or related field required.

  • Associate degree with significant experience may qualify.

Experience Requirements:

  • Two years’ previous work experience with social service delivery with senior citizens and/or people with disabilities.


Other Knowledge, Skills, and Abilities:

  • Computer literacy, including strong word processing, spreadsheet, and internet skills.

  • Thorough knowledge of regulations, policies, and procedures which apply to the complexes.

  • Good oral and written communication skills with strong administrative skills.

Hours and Benefits: Part-time; Non-Exempt.


To Apply: Send resume to: DCEA Human Resources, Attn: Service Coordinator, P.O. Box 1218, Morristown, TN 37816, or email to


Cutoff to Apply:  

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