JOB TITLE:  Service Coordinator

 

LOCATION: Knox & Loudon Counties

 

PROGRAM: Affordable Housing

 

POSITION SUMMARY:  Works with residents in apartment complexes and site staff to locate resources in the community and refer residents to supportive services.

DUTIES AND RESPONSIBILITIES / ESSENTIAL JOB FUNCTIONS:

• Assists residents to determine needs and supportive services.

• Assists residents with coordinating transportation, meals, and homemaker services.

• Researches services available in the community and educates residents on services available.

• Works with local service providers to determine available services in the community and makes referrals.

• Prepares and maintains confidential and secure client files, to include intake forms, referrals, case management plans, and notes.

• Maintains records of program activities with residents for reporting, including data regarding types of services arranged for and received by residents.

ROLE QUALIFICATIONS:

 Education Requirements:  

• Bachelor’s degree in Social Work, Psychology, or related field required.

• Associate degree with significant experience may qualify.

Experience Requirements:

• Two years’ previous work experience with social service delivery with senior citizens and/or people with disabilities.

 

Other Knowledge, Skills, and Abilities:

• Computer literacy, including strong word processing, spreadsheet, and internet skills.

• Thorough knowledge of regulations, policies, and procedures which apply to the complexes.

• Good oral and written communication skills with strong administrative skills.

Hours and Benefits: Part-time; Non-Exempt.

 

To Apply: Send resume to: DCEA Human Resources, Attn: Service Coordinator, P.O. Box 1218, Morristown, TN 37816, or email to awhite@douglascherokee.org.

 

Cutoff to Apply: