Neighborhood Service Centers
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The Neighborhood Service Centers are funded primarily by the Community Services Block Grant (CSBG) and the Low-Income Home Energy Assistance Program (LIHEAP) through the Tennessee Department of Human Services and THDA. The centers provide emergency services in the form of vouchers for limited help with rent/mortgage evictions, utility disconnect notices and food. They also distribute USDA Surplus Commodity food, provide job placement services and provide limited home visits and errands for elderly and disabled clients. 
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The goal of the LIHEAP program is to aid low-income households with the high cost of home heating or cooling. Clients may apply at designated times each year for a one-time payment to their utility provider. The program has two components. Crisis assistance is available throughout the year until funds are exhausted. Some of the requirements include: households must meet poverty guidelines, have a disconnect notice for their utilities or have less than a 30-day supply of home heating fuel. Energy assistance is the largest component and receives applications year round. Specific program eligibility requirements apply to each component. 
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Counties Served: Cocke, Grainger, Hamblen, Jefferson, Monroe and Sevier
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Clients Eligible: For assistance under the CSBG program, clients must establish a need for the service, meet 125% of poverty income guidelines and meet other specific program requirements. The USDA Commodity and LIHEAP programs requires households be under the 150% poverty income guidelines.
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LIHEAP and LIHWAP Main Office (423)318-6933

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Neighborhood Service Centers
Open to serve clients M-F 9am-4:00 pm (Closed for lunch 12-1pm)
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