JOB TITLE: Service Coordinator


LOCATION: Cleveland, TN – Heritage Oaks


PROGRAM: Affordable Housing


POSITION SUMMARY:  Works with residents in apartment complexes and site staff to locate resources 
in the community and refer residents to supportive services.

DUTIES AND RESPONSIBILITIES / ESSENTIAL JOB FUNCTIONS:
•     Assists residents to determine needs and supportive services.
•     Assists residents with coordinating transportation, meals, and homemaker services.
•     Researches services available in the community and educate residents on services available.
•     Works with local service providers to determine available services in the community and makes 
referrals.
•     Prepares and maintains confidential and secure client files, to include intake forms, 
referrals, case management plans, and notes.
•     Maintains records of program activities with residents for reporting, including data 
regarding types of services arranged for and received by residents.
•     Participates in area aging network and local community groups related to aging.

ROLE QUALIFICATIONS:
Education Requirements:

•     Bachelor’s degree in Social Work, Psychology, or related field required.
•     Associates’ degree with significant experience may qualify.

Experience Requirements:
Two years’ previous work experience with social service delivery with senior citizens and/or people 
with disabilities.

Hours and Benefits: Part-time; Non-Exempt.

To Apply: Send resume to: DCEA Human Resources, Attn: Service Coordinator, P.O. Box 1218,
Morristown, TN 37816 or email to awhite@douglascherokee.org.