JOB TITLE: EOC Adviser


LOCATION: Claiborne, Grainger, Hancock Counties


PROGRAM: EOC


POSITION SUMMARY:  Provides one-on-one assistance to participants concerning the college admissions 
process, financial aid, and other services to improve financial and economic literacy, either 
in-person, by phone, or virtually.

DUTIES AND RESPONSIBILITIES / ESSENTIAL JOB FUNCTIONS:
•     Assist in completing applications for college admissions, testing, and financial aid.
•     Market the program to recruits participants through outreach initiatives, print materials, 
broadcast, and through visiting area businesses and community partners.
•     Conduct telephone, virtual, and face-to-face interviews to identify potential participants 
for program enrollment eligibility and accesses needs.
•     Maintain accurate documentation of each advising session and service provided to students.
•     Keep accurate records of program data necessary for reporting services and activities to the 
Department of Education and agency.
•     Provides evaluation data for weekly, quarterly and yearly reports.
•     Meets the required quarterly and yearly target number of participants served while 
maintaining and meeting program objectives.
•     Conducts financial aid and college and career workshops in target counties.
•     Conducts presentations to promote the program in target counties.
•     Establishes and meets with advisory committees.

•     Establishes and maintain coordinating relationships and partnerships with area community 
partners, such as but not limited to: post-secondary institutions, adult education programs 
(HiSet/GED/ABE), high schools, adult high schools, military installments, Departments of Veteran’s 
Affairs, offender re-entry programs, correctional facilities, non-profits, etc.


ROLE QUALIFICATIONS:
Education Requirements:

•     Bachelor’s degree from accredited college or university in education, counseling, human 
behavior, social services, or social science required.

Experience Requirements:
•     Two years’ delivering educational and or counseling services for disadvantaged populations, 
including accessing needs and developing service plans with secondary and post-secondary 
goals/strategies.

Other Knowledge, Skills and Abilities
•     Travel in the service area.
•     Weekend work is possible.
•     Overnight and/or extended travel in and out of state to attend meetings as required.
•     Computer proficiency is a must.
•     Must have demonstrated the ability to work with diverse groups of people, handle multiple 
tasks, and learn and perform tasks with limited supervision.
•     Strong public relations skills, energetic, enthusiastic, self-motivated and good 
communications skills.
•     Must have valid Tennessee driver’s license and proof of liability insurance on automobile.
•     Ability to make sound decisions.
•     Ability to communicate clearly and concisely, both orally and in writing.
•     Demonstrated success in overcoming barriers similar to the target population to be served.

Hours and Benefits: Full-time; Non-Exempt.

 

To Apply: Send resume to: DCEA Human Resources, Attn: EOC Advisor, P.O. Box 1218,
Morristown, TN 37816 or email to awhite@douglascherokee.org.