JOB TITLE: Apartment Management Specialist with Custodial Duties
LOCATION: Knoxville- Dogwood Terrace I Apartments
PROGRAM: Affordable Housing


POSITION SUMMARY:  Oversees all aspects of apartment complex such as maintenance, assisting 
possible new tenants and current tenants, maintain required paperwork and collects rent.
DUTIES AND RESPONSIBILITIES / ESSENTIAL JOB FUNCTIONS:
•     Maintains facility in a clean and safe condition, ensures that all repairs are 
completed as needed, grounds are maintained, and facilities are secure.
•     Completes and maintains appropriate paperwork and files on tenants, including rent 
collections charts and purchasing accounts.
•     Maintains confidentiality of tenant and complex records.
•     Assists all who wish to apply for tenancy at a complex.
•     Ensures that facility is in full compliance with all federal, state, and local 
ordinances, regulations and codes.
•     Actively communicates with all tenants and provides a minimum amount of assistance 
to make sure they are maintaining normal health habits.
•     Assists residents with referrals for social services as needed.
•     Collects, records and deposits rent and security deposit money according to Agency 
financial procedures.
•     Completes appropriate paperwork for residents’ move-ins, move-outs, and 
recertification.

•     Prepares work orders for maintenance on a regular basis and in preparation for REAC 
inspections or management reviews.
•     Works with Central Office staff in marketing efforts and in submitting required 
monthly reports.
•     Conducts apartment inspections twice each year to include plumbing inspections,  
checks smoke alarms, refrigerator coils and ovens for overall cleanliness and workability.
•     Walks through property regularly to check for needed repairs.
•     Cleans, sweeps, mops and empties trash in office and community areas.
•     Changes return air filters on a regular basis and light bulbs as needed.
•     Accompanies pest control or other contracted service workers.
ROLE QUALIFICATIONS:
Education Requirements:
•     High School diploma or GED required; Associate degree preferred.

Experience Requirements:
•     One-year previous office work/managerial experience preferred.

Other Knowledge, Skills and Abilities
•     Computer literacy, including strong word processing, spreadsheet, and internet 
skills.
•     Ability to work with program software.
•     Ability to deal tactfully with the public, tenants and co-workers, and to exercise 
good judgement in evaluating situations and making decisions.

Hours and Benefits: Full-time; Non-Exempt.

To Apply: Send resume to: DCEA Human Resources, Attn: Apartment Mgmt. Specialist, P.O. Box 1218, 
Morristown, TN 37816 or email to awhite@douglascherokee.org.
Cutoff to Apply: