JOB TITLE: Apartment Management Specialist


LOCATION: Monroe County- Old Saybrook and Springbrook


PROGRAM: Affordable Housing


POSITION SUMMARY:  Oversees all aspects of apartment complex such as maintenance, assisting 
possible new tenants and current tenants, maintain required paperwork and collects rent.

DUTIES AND RESPONSIBILITIES / ESSENTIAL JOB FUNCTIONS:
•     Maintains facility in a clean and safe condition, ensures that all repairs are completed as 
needed, grounds are maintained and facilities are secure.
•     Completes and maintains appropriate paperwork and files on tenants, including rent 
collections charts and purchasing accounts.
•     Maintains confidentiality of tenant and complex records.
•     Assists all who wish to apply for tenancy at a complex.
•     Ensures that facility is in full compliance with all federal, state and local ordinances, 
regulations and codes.
•     Actively communicates with all tenants and provides a minimum amount of assistance to make 
sure they are maintaining normal health habits.
•     Assists residents with referrals for social services as needed.
•     Collects, records and deposits rent and security deposit money according to Agency financial 
procedures.
•     Completes appropriate paperwork for residents’ move-ins, move-outs, and recertification.

•     Prepares work orders for maintenance on a regular basis and in preparation for REAC 
inspections or management reviews.
•     Works with Central Office staff in marketing efforts and in submitting required monthly 
reports.
•     Conducts apartment inspections twice each year to include plumbing inspection, checks smoke 
alarms, refrigerator coils and ovens for overall cleanliness and workability.


ROLE QUALIFICATIONS:
Education Requirements:

•     Minimum of a high school diploma or GED required.
•     Associate’s degree preferred.


Experience Requirements:
•     One-year previous office work/managerial experience preferred.


Other Knowledge, Skills and Abilities
•     Computer literacy, including strong word processing, spreadsheet and internet skills.
•     Ability to work with program software.
•     Ability to deal tactfully with the public, tenants and co-workers, and to exercise good 
judgement in evaluating situations and making decisions.

Hours and Benefits: Full-time; Non-Exempt.

 

 

 

 

To Apply: Send resume to: DCEA Human Resources, Attn: Apartment Management Specialist,
P.O. Box 1218, Morristown, TN 37816 or email to awhite@douglascherokee.org.