Job Title: Apartment Manager Specialist


Location: Knoxville-Dogwood Terrace 1

Program: Affordable Housing

Position Summary: Oversees all aspects of apartment complex such as maintenance, assisting possible 
new tenants and current tenants, maintain required paperwork and collects rent.

Duties and Responsibilities:

•    Maintains facility in a clean and safe condition, ensures that all repairs are completed as 
needed, grounds are maintained and facilities are secure.
•    Completes   and   maintains   appropriate   paperwork   and   files   on   tenants, including 
rent collections charts and purchasing accounts.
•    Maintains confidentiality of tenant and complex records.
•    Assists all who wish to apply for tenancy at a complex.
•    Ensures  that  facility  is  in  full  compliance  with  all  federal,  state  and  local 
ordinances, regulations and codes.
•    Actively communicates with all tenants and provides a minimum amount of assistance to make 
sure they are maintaining normal health habits.
•    Coordinates transportation, resident activities and social services as needed.

•    Collects, records and deposits rent and security deposit money according to Agency financial 
•    Completes  appropriate  paperwork  for  residents’  move-ins,  move-outs,  and 
•    Prepares work orders for maintenance on a regular basis and in preparation for REAC 
inspections or management reviews.
•    Works  with  Central  Office  staff  in  marketing  efforts  and  in  submitting required 
monthly reports.
•    Conducts   apartment   inspections   twice   each   year   to   include   plumbing inspection, 
checks  smoke  alarms,  refrigerator  coils  and  ovens  for  overall cleanliness and workability.
•    Walks through property each week to check for needed repairs.

Experience and Skills Requirements:

•    Associates degree preferred. High school diploma or GED required.
•    One-year previous work experience with apartment management procedures and systems.
•    Computer   literacy,   including   strong   word   processing,   spreadsheet   and internet 
•    Ability to work with program software.
•    Ability  to  deal  tactfully  with  the  public,  tenants  and  co-workers,  and  to exercise 
good judgement in evaluating situations and making decisions.

Hours and Benefits: Full-time; Non-exempt

To  Apply:  Send  resume  to:  DCEA  Human  Resources,  Attn:  Apartment  Manager Specialist,      
P.O.      Box      1218,      Morristown,      TN      37816      or      email      to